Introduction

Welcome to Slender Slim 4 U (Pty) Ltd. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), the Consumer Protection Act (CPA), and applicable South African marketing and communications laws.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following personal information from you:

  • Identifiable Personal Information: Name, email address, telephone number, physical address, and other contact details.
  • Transactional Information: Purchase history, payment information (processed securely via third-party payment gateways), delivery details.
  • Usage Data: Pages visited, time spent on site, browser information, device data, and IP address.
  • Marketing Preferences: Your preferences regarding receiving promotional materials.

We only collect information that is necessary, relevant, and not excessive for the purposes outlined in this policy.

Legal Basis for Processing Personal Information

We process your personal information based on the following lawful grounds:

Your consent (e.g. signing up for our newsletter or submitting your details voluntarily).

The performance of a contract (e.g. fulfilling your product orders).

Compliance with legal obligations.

Legitimate interest, provided it does not override your rights.

How We Use Your Information

Your information may be used to:

  • Provide, manage, and improve our services and website.
  • Process and fulfill your orders or bookings.
  • Communicate with you regarding orders, support, or general enquiries.
  • Send you marketing and promotional materials (only if you have opted in).
  • Analyse usage trends and improve user experience.
  • Comply with legal or regulatory requirements.

We will not use your personal data for purposes other than those stated without your explicit consent.

Direct Marketing and Consent

In compliance with POPIA and the Electronic Communications and Transactions Act (ECTA), we:

Will only send direct marketing communications via email, SMS, or other electronic channels if you have given us your explicit consent (opt-in).

Provide you with a clear option to unsubscribe from any promotional communication at any time.

Do not share your personal data with third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and analyze website traffic. You can control cookie settings through your browser.

Note: Disabling cookies may affect the functionality of some features on our website.

Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, firewalls, and restricted access protocols.

Despite our efforts, no data transmission or storage can be guaranteed 100% secure, and you provide information at your own risk.

Third-Party Services

We may make use of trusted third-party service providers for analytics (e.g. Google Analytics), email marketing, hosting, or payment processing. These providers process data on our behalf under strict data protection terms.

We are not responsible for the privacy practices of third parties and encourage you to review their policies independently.

Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you.
  • Request correction, deletion, or restriction of processing.
  • Withdraw your consent at any time (where applicable).
  • Object to the processing of your personal data on reasonable grounds.
  • Lodge a complaint with the Information Regulator at https://www.justice.gov.za/inforeg/

To exercise your rights, contact us at info@slenderslim4u.co.za or 079-113-2516.

Data Retention

We will only retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in legal or operational requirements. Any updates will be published on this page, and where appropriate, notified to you directly.

Last Updated: 25 July 2025

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

📧 Email: info@slenderslim4u.co.za
📞 Phone: 079-113-2516